BUSINESS DIAGNOSTIC APP

Know your business the way a consultant would.

Rethink turns the nine questions every good advisor asks — partners, activities, value, customers, costs, revenue — into a short intake. Answer it once, and it tells you what's working, what's thin, and what to fix first.

No spreadsheets. No consulting fee. Fifteen minutes on your phone.
Ember & Oak RoasteryHEALTH REPORT
64HEALTH
Solid product, thin distribution
VALUE PROPClear, well-differentiated offer that customers can describe back to you unprompted.
CHANNELSNearly all new customers arrive through one referral source — a single point of failure.
COST STRUCTURENo management accounts, so margin by product line is a guess, not a number.
THE PROBLEM

Most owners can describe their product. Few can describe their business.

Ask a founder what they sell and they'll talk for ten minutes. Ask who their key partners are, what their model actually depends on, or where the real margin sits — and the answers get vague fast.

That gap is where businesses stall. Not from a bad product, but from a model nobody has looked at whole. Rethink is built on the Business Model Canvas — the same framework consultants use in a workshop — reshaped into an intake you can fill out between customers.

"We knew we were busy. We didn't know we had no channel besides word of mouth until the report said so in one sentence." — a café owner, three weeks after her first diagnostic
HOW IT WORKS

Four tabs. One running picture of the business.

Each part feeds the next — the intake shapes the report, the report writes the to-do list, and the numbers you log keep everything honest.

01 — INPUT

Answer the nine blocks

Key partners, activities, value, relationships, segments, resources, channels, costs, revenue — short questions, plain language, saved as you type.

02 — ANALYSIS

Run the diagnostic

Rethink reads the intake the way an advisor would and returns a health score, named strengths, and the gaps actually worth worrying about.

03 — TO-DO

Work the list

Every gap becomes a flagged risk. Every recommendation becomes a task, ranked by priority, checked off as you close it.

04 — FINANCIAL

Log the numbers

Photograph an invoice or a sale as it happens. Totals build themselves, so the next diagnostic runs on real figures, not memory.

THE NINE BLOCKS

Every business model, taken apart the same way.

Rethink's intake follows Osterwalder's Business Model Canvas — nine parts that, together, describe how any business actually creates and captures value.

KPKey Partners

Who you depend on to deliver — suppliers, allies, anyone whose failure becomes yours.

KAKey Activities

The handful of things that actually have to happen for the business to work.

VPValue Propositions

Why a customer picks you — and can say why, without prompting.

CRCustomer Relationships

How well you actually know the people paying you, and how you stay in touch.

CSCustomer Segments

Who you're really serving — described specifically, not "everyone."

KRKey Resources

The people, property, and stock the model can't run without.

CHChannels

How customers find you, and how many different ways that can happen.

C$Cost Structure

Where the money actually goes, and whether you can see it in real numbers.

R$Revenue Streams

What genuinely creates profit — versus what just feels like it does.

SAMPLE REPORT

Recommendations, ranked — not a wall of advice.

Every diagnostic ends with a short list, ordered by what will move the needle first. This is what it looked like for the roastery above.

Open a second acquisition channelHigh

One referral source is carrying new-customer growth. Test one paid or partnership channel this quarter, even at small volume.

Set up basic management accountsHigh

You can't price or cut with confidence without knowing margin by product line. A simple monthly statement is enough to start.

Document the wholesale relationshipMedium

Your largest partner has no written terms. Put the current arrangement on paper before it needs to be renegotiated under pressure.

KEEPING SCORE

The next diagnostic is only as good as the numbers you fed it.

Financial capture runs in the background of the same app, so cost structure and revenue streams stop being guesses.

Snap the invoice

Photograph a bill as it lands. No filing, no folder to remember to check later.

Log the sale

Same motion, other direction — a running total of what's actually coming in.

Feed the next report

Real totals replace guesswork the next time you run a diagnostic.

GET STARTED

Fifteen minutes will tell you more than a year of guessing.

Fill in the nine blocks today. Run your first diagnostic before you close up shop tonight.

Start your diagnostic